Shipping & Returns

Motorsport Batteries will not provide a refund or replacement where consumer guarantees do not apply i.e. you got what you asked for but have simply changed your mind, found it cheaper, decided you didn’t like the purchase or had no use for it). But you can choose a refund or exchange if an item has a major problem.

Motorsport Batteries will accept returns and provide you with an exchange voucher, refund (refund will be provided using original payment method) or repair where:
 

• The item is faulty or is not of acceptable quality

• The item is unsafe to use

• The item is not fit for its intended purpose

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Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase—e.g. your receipt.

If you can’t provide proof of purchase, you may provide a bank statement which shows the transaction or a photo of the receipt. In the event that there is no way to determine that the product was purchased from Motorsport Batteries, it will be at that stores discretion as to whether they provide a refund or replacement.

In some instances, Motorsport Batteries may elect to return the product to the manufacturer’s repair agent to determine the nature of the problem. We reserve the right not to offer an exchange voucher, refund or repair where the item fault is a result of misuse or neglect.